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JOURNALS // Problemy Upravleniya // Archive

Probl. Upr., 2010 Issue 6, Pages 27–32 (Mi pu613)

Control in the socio-economic systems

Functional models of service rendering by firm-intermediary in the software market

Y. P. Ehlakov, A. A. Efimov

Tomsk State University of Control Systems and Radioelectronics

Abstract: Problems of firm-intermediary activity for applied software promotion in the corporate sales market are considered. The set of services is defined and the basic processes of firm-intermediary activity are described. The software positioning process in the market is considered in detail: users groups forming target audience are allocated; possible types of consumer behaviour and consumer preferences are defined; the approach to choosing positioning strategy depending on target audience characteristics is offered.

Keywords: functional model, intermediary services, software market, strategy positioning, target audience, advancement, promotion, consumer behaviour, consumer preferences.

UDC: 004.418+339.138



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