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JOURNALS // Sistemy i Sredstva Informatiki [Systems and Means of Informatics] // Archive

Sistemy i Sredstva Inform., 2011 Volume 21, Issue 2, Pages 3–20 (Mi ssi244)

This article is cited in 2 papers

Methodological approach to quality management in complex communication projects

A. A. Zatsarinnyi, A. P. Shabanov

IPI RAN

Abstract: A methodological approach to quality management information that is transmitted, processed, and placed in an information and telecommunication system is discussed. The source data are the business requirements for timeliness of delivery of information and provision of information and telecommunication services. The logical organization of the methodology and its basic components are described.

Keywords: project management; organizational structure; information and telecommunication system; timeliness; quality; information.



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