On a comparative evaluation of situational centers efficiency

The issues of performance evaluation of situational centers that solve similar problems are considered. The consideration is based on structural and functional representation of a situational center taking into account institutional components and human factors. Principle of comprehensive evaluation is used. This principle consists in the fact that operational efficiency of situational centers is defined by efficiency indexes of its components — functional, technological, technical, exploitative and organizational ones. The system of efficiency indexes of each component is suggested. A technique of comparative analysis of situational centers efficiency and examples of its calculation are presented. It is shown that development and integration of high-performance systems which provide execution of full list of required tasks even with creation of necessary technical infrastructure will not allow to achieve high level efficiency of situational center if exploitative and organizational components are at low level.