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JOURNALS // Upravlenie Bol'shimi Sistemami // Archive

UBS, 2010 Issue 31.1, Pages 239–262 (Mi ubs478)

Control in Social and Economic Systems

Game-theoretical model of quality management under competition

M. A. Gladkova, N. A. Zenkevich

Graduate School of Management

Abstract: In this paper a game-theoretical model of quality management under competition is suggested. The game-theoretical model is represented as a two-stage game where production companies compete on an industrial market and consumer's taste to quality is non-uniformly distributed. The strong Nash equilibrium in the investigated game was obtained in explicit form which allowed us to evaluate prices, companies market shares and revenues in the equilibrium. A case study for Internet-trading systems was used to approve the suggested quality management mechanism.

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